Shipping Terms

  1. Shipping Companies
    We partner with several well-known shipping companies to ensure high-quality logistics services. For orders within Canada, we primarily use the following shipping companies:

Canada Post
UPS
FedEx
The shipping company for international orders will vary depending on the destination and the chosen shipping method.

  1. Shipping Methods
    You can choose from several shipping methods at checkout, including standard shipping, express shipping, and next-day delivery. Specific available shipping methods and related costs will be displayed on the checkout page.
  2. Shipping Time

Domestic Shipping Time:

Standard Shipping: Generally 4 business days
Express Shipping: Generally 2 business days
Next-Day Delivery: Available in some cities; specific time will be confirmed at checkout.

International Shipping Time:

International shipping time may vary depending on the destination, but is typically 12 business days. In some cases, customs clearance may cause delays.

  1. Order Processing Time
    All orders are typically processed and shipped within 1-3 business days after payment confirmation. We will process your order as quickly as possible and send a confirmation email with tracking information after shipment. 5. Shipping Costs
    Shipping costs will vary depending on order weight, size, and the chosen shipping method. Specific costs will be clearly displayed during checkout.
  2. Risks and Liabilities
    Once your order is shipped, the risk of loss or damage during transit transfers to the customer. Please ensure delivery to the address you provide is possible. We are not responsible for delays or non-delivery due to incorrect addresses.
  3. Unexpected Circumstances
    In rare cases, shipping times may be delayed due to weather, logistical issues, or other unforeseen factors. If you have not received your order within the expected timeframe, please contact our customer service team via email.